Kayak Warranty

Extended Limited Warranty

Your kayak is built of superior materials and in accordance to stringent quality standards. With adequate maintenance, it will give you years of reliable use. But as with most products, it is subject to wear and tear. If you eventually need replacement parts, technical assistance or product / service information, please contact at support@ukaikayak.com having ready at hand the product’s model name and serial number HIN, as well as the date and place of purchase.

The present warranty is only valid if the original buyer registered the warranty within the Twenty (20) day period immediately following the date of purchase. Registration can be done either electronically via our website www.ukaikayak.com or by completing and returning the registration card found in your owner’s manual (for model Freedom), or obtaining written confirmation from Ukai Kayak.

Ukai Kayak Ltd.’s warranty is valid only if the product is used for its intended purposes and for which it was designed.

Product component parts and accessories are warranted for a period of one (1) year from the date of purchase against defects in workmanship and / or materials. The hull and deck are warranted for a period of one (1) year from the date of purchase against defects in workmanship and / or materials and suitable for its intended purpose.

This warranty does not cover:

  • Boats used for rental or other commercial use
  • Products that have been damaged by negligence, misuse or accident, or wear due to owner’s failure to provide reasonable and necessary maintenance
  • Products which have been modified or repaired by unauthorized persons
  • Change in appearance of boat due to wear, exposure or any other environmental condition

During the warranty period Ukai Kayak Ltd. is obliged only to repair or replace, at its discretion, the above mentioned parts, at either its manufacturing plant, or at an authorized dealer store or service center, as decided by Ukai Kayak Ltd.

Transportation costs back to the appointed place of repair or replacement are at the expense of the consumer. Ukai is not responsible for any damages incurred in transport, for storing or transportation fees, nor for inconvenience or loss of time or money while repairs are being made.

Any return or repair of boats must be accompanied by an authorization number obtained by contacting us at support@ukaikayak.com or 604-284-2633 during our business hours. The return of any Ukai boat will not be accepted by Ukai Kayak Ltd. without this authorization number.

This warranty is the sole and exclusive warranty by Ukai Kayak Ltd. in connection with its above mentioned boats and Ukai Kayak Ltd. makes no warranties or representations, expressed or implied (including warranties of merchantability and of fitness for a particular purpose) in such connection except as specifically set in this warranty.

All incidental and / or consequential damages are excluded from this warranty. Implied warranties are limited to the life of this warranty. Some provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you special legal rights, and you may also have other legal rights which may vary from province to province.